Inyxa EasyPick Combines RFID and WMS to Optimize High-Volume Returns, Inventory Control, and Order Fulfillment in the Garment Industry

Founded over a century ago in Indianapolis, a leading company in the graduation apparel sector has established itself as a trusted provider of premium class rings, jewelry, and cap-and-gown rentals. Over the years, the company expanded through acquisitions, strengthening its position in the graduation market. A significant part of its business involves renting gowns that are worn, returned, cleaned, and prepared for reuse.

We’re now achieving a remarkable 99% accuracy rate in tracking returned gowns. It has been a game-changer for minimizing losses and maintaining inventory precision.

The Challenge

Operating a distribution center without a Warehouse Management Solution (WMS) posed considerable challenges for the company. The complexity of managing nearly 375,000 units in a highly seasonal business led to several pain points:

🔹Limited Inventory Visibility: Without an automated system, the operations lacked real-time visibility into its inventory, leading to manual counts and lengthy processing times.

🔹Lost and Unreturned Gowns: A portion of rented gowns never returned, resulting in inventory losses and difficulty tracking each gown’s status.

🔹 Manual Sorting: After the graduation season, processing and sorting returned gowns took months, delaying inventory readiness for the next season.

🔹Errors in Shipment: There was a risk of shipping incorrect gowns to schools or students, affecting customer satisfaction and operational efficiency.

The Solution

Partnering with Inyxa, this warehouse implemented the EasyPick Warehouse Management Solution integrated with RFID and barcode technology. This transformative solution enabled:

🔹Precise Inventory Tracking: By labeling each gown with RFID and barcode technology, their operations gained instant visibility into available inventory upon receiving returns.

🔹Efficient Return Processing: RFID readers allowed quick and accurate scanning of gowns, minimizing manual labor and reducing processing time from months to days.

🔹Error-Free Shipments: Associating each gown to a specific SKU for each school and student ensured accurate order fulfillment, preventing incorrect shipments.

🔹Scalable Cycle Counting: Using RFID wands, the team could perform cycle counts swiftly, accurately tracking thousands of items in minutes.

🔹Enhanced Customer Follow-up: The ability to track and follow up on unreturned gowns improved the recovery rate and minimized inventory losses.

The Results

Since implementing EasyPick, their operation has experienced significant improvements:

🔹99% Inventory Accuracy: With RFID tracking, the company accurately identifies returned gowns, streamlining the re-shelving and cleaning process.

🔹Reduced Labor Costs: Cycle counts and inventory checks that previously required extensive manual labor now take a fraction of the time.

🔹Enhanced Customer Satisfaction: The accurate association of gowns to students and schools has minimized errors, enhancing trust and satisfaction.

🔹Future-Ready Infrastructure: With Inyxa as a partner, their operations are positioned to expand its digital transformation journey, exploring future phases to further optimize operations.

“EasyPick WMS Solution has truly helped us build for the future. The Inyxa team took the time to understand our unique needs, collaborating with our associates on the floor to design a tailored solution. This is just the beginning of our digital transformation, and we see Inyxa as a valuable partner for the journey ahead.”

– Kyle
Director of Operations