Project Description

Integrated Fulfillment Management at a High Volume e-commerce Distribution center

Customer Profile:

A large Internet retailer with multi-channel marketing.

High volume of receipts, returns and picking/packing rates.


• Oracle E-Business Suite • STIBO SpirePLM • ProShip • ATG


Obsolete technology stack & lack of support for highly customized legacy system that handled a high number of purchase order receipts, volume of returns & picking-packing rates. Challenges in integration with newer warehouse control systems. Need to replace Style-Color-SKU attribute inheritance and tabular ordering with a supported solution in EBS.
Inventory Challenges: Large number of attributes at different hierarchical levels, with inheritance; interface with PIM to load all items & item data into EBS
Purchasing Challenges: Complex purchase orders with multiple buy indicators & varying product types; limited management visibility
WMS Challenges: High-volume receiving by UPC Scanning; Random location putaway; Picking – packing & returns; Cycle count
Legacy OMS Integration Challenges



Implementation of EBS fulfillment modules including Warehouse Management, Inventory, Costing, and Purchasing

Oracle WMS with mobile extensions (Task Dispatch, Receiving, Pick, Pack and Ship) to enable efficient integration with conveyor & sorting equipment and retail-centric processes

A Planning & Purchasing portal that provides a grid interface for purchasing Style SKU’s

Real-time integration with STIBO Retail PIM

ADF web applications to handle the very high reverse logistics volumes

Integration with Parcel Manifesting / Rate Shopping System (Proship) and Dropship aggregator (Radial/VendorNet)


Shipped normal day of volume within the first 24 hours after Go-Live. Supported the highest unit shipping day in history of company

Increased efficiency of general merchandise picking

Increased customer satisfaction & efficiency due to cross-docking

More user-friendly supportable environment

Tighter integration within fulfillment systems