A great support team entails precise, prompt and knowledgeable representatives that work to solve problems diligently every step of the way. At Inyxa, we take it one step further with two key focuses within our Application Support Team.
First, we devote our time and expertise to every customer in providing an elite customer service experience where all of your inquiries are responded to, answered and resolved as efficiently as possible. Combining our offshore team with a Chicago-based consultative analyst, we provide you with a potent combination of availability, expertise, and reasonable pricing.
Second, we want our customers to become less dependent on our partnership over time. This is true. We know that expertise and quick resolution is a standard many of our competitors hold. We also understand that as our customers’ business evolves, the systems that support them do too. Our key difference is developing a continuous improvement plan with our customers to get their systems working smoother over time. Small, incremental changes, meeting periodically with the users, and providing an investigative approach to the ‘why’ behind troubleshooting is the model we live by.
Quick answers, expertise, and a path to your independence – this is our Goal.
- Expertise in Supply Chain Execution and Planning
- Lower Operating Costs
- Improve Business Focus
- Reduce Risk
- Gain Long-Term Growth
- Increased Business Agility
- Enhanced Efficiency
- Greater Visibility Across Entire Business